Frequently Asked Questions
Everything you need to know about shopping with YCL
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygiene reasons.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
YCL accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress.
Are your materials sustainably sourced?
YCL is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chains that ensure fair labor practices across all our manufacturing partners.
